Privacy Policy

Welcome to the official website of Digital Hive Services UAB, accessible at www.digitalhiveservices.com. This Privacy Policy sets forth the guidelines on how we collect, use, disclose, and protect your personal data when using our website and services. By using this site, you agree to the practices outlined in this Privacy Policy. If you disagree with any part of this Privacy Policy, please refrain from using the website.

1. Information We Collect

We collect various types of personal data, including:

a. Personal Identification Information (PII):

  • Name
  • Email address
  • Phone number
  • Mailing address

b. Usage Data:

We may collect information about how you access and use the Site, including:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Device information (e.g., mobile vs. desktop)

c. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to monitor activity on our Site and store certain information. You may adjust your browser settings to refuse cookies or notify you when a cookie is being sent.

2. How We Use Your Information

We use the personal data collected for various purposes, including:

  • Providing and maintaining our services
  • Responding to your enquiries or support requests
  • Improving our website and services
  • Complying with legal obligations

3. Legal Basis for Processing Data

Under the GDPR, we rely on the following lawful bases for processing your personal data:

  • Performance of a contract: Processing is necessary to fulfil a contract we have with you.
  • Consent: We have your clear consent to process your data for specific purposes.
  • Legal obligation: Processing is necessary for compliance with legal obligations.
  • Legitimate interests: Processing is necessary for our legitimate business interests, provided these are not overridden by your rights.

4. Data Sharing and Disclosure

We do not sell or trade your personal data. However, we may share your data in the following circumstances:

  • With service providers who assist us in operating our website or providing services (e.g., hosting, analytics).
  • To comply with legal obligations or in response to lawful requests from public authorities.
  • In the event of a merger, acquisition, or sale of assets, where your data may be transferred as part of the transaction.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.

6. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is entirely secure.

7. Your Data Protection Rights

Under the GDPR, you have the following rights:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can request correction of any inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten"): You can ask us to delete your personal data in certain circumstances.
  • Right to restrict processing: You can request that we limit the processing of your personal data in certain situations.
  • Right to data portability: You can request to receive your personal data in a structured, commonly used, machine-readable format.
  • Right to object: You can object to the processing of your data on grounds relating to your particular situation.
  • Right to withdraw consent: If we rely on your consent to process your personal data, you may withdraw your consent at any time.

To exercise these rights, please use the contact information at the bottom of this page.

8. Making a Complaint or Raising a Dispute

If you believe that we have violated your privacy rights or have concerns about how your personal data is being processed, you may submit a formal complaint to us by contacting us directly.

If you are not satisfied with our response, or you believe that we are not processing your personal data in accordance with the law, you have the right to lodge a complaint here: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

9. International Data Transfers

Digital Hive Services is based in Lithuania, and your data may be transferred to and stored in countries outside the European Economic Area (EEA). Where data is transferred outside the EEA, we will ensure adequate protection measures are in place to comply with GDPR requirements.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Please review this policy periodically for any changes.

12. Contact Information

If you have any questions, concerns, or requests regarding your personal data, please contact us at:

  • Company Name: Digital Hive Services
  • Address: Vilnius, Perkūnkiemio g. 13-91, Lithuania
  • Phone Number: +421905168797
  • Email: contact@digitalhiveservices.com
  • Company Registration Number: 306126471